Alcatel-Lucent (euronext paris and nyse:ALU) has today introduced new cloud-based enterprise communications solutionsfor both small and medium-sized businesses (SMBs) and an expansion of servicesfor mid-to-large enterprises.
As enterprises increasingly move to cloud-based services and adapt to new ITdelivery and consumption models, Alcatel-Lucent enterprise divison isintroducing new technology that provides them with a competitive edge whileaiding the increase of customer satisfaction.
Alcatel-Lucent's new OpenTouch Office Cloud (OTOC) solution is a comprehensiveunified communications-as-a-service (UCaaS) offer. Building on the latestadvances in communications services and applications to improve employeeproductivity and enhance customer service, OTOC applies Alcatel-Lucent'ssuccessful OmniPCX(TM) Office RCE technology foundation.
With more than 17 million users globally of OmniPCX Office -- which deliversa pre-configured server for business telephony, customer service, enhancedbusiness operations, with reduced operational costs
- OTOC will enable existing SMB customers to shift their CPU to the cloudfor instant access to the newest, best-in-class unified communications servicesavailable, ensuring optimal employee productivity and focus on their corebusiness activities.
OTOC is particularly of interest for value-added distributors as they helpcustomers shift to the cloud and make a compelling offer for current CPE-basedOXO customers to transform their networks, and help create customer retentionand loyalty.
Avita in Ireland and Synelyans in France, have been named as launch channelpartners for the first deliveries of OTOC in their respective countries.Additional partners will shortly be announced for the Asia-Pacific and centralnorthern European markets.
OpenTouch Enterprise Cloud updated
Alcatel-Lucent will update its OpenTouch Enterprise Cloud (OTEC) solution, offering a new CPE-2-Cloudtransformation program which gives channel partners more opportunities toaddress customers seeking full, hybrid or overlay cloud options. For complete and original post see here
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